Uncertainty about transit arrival is a significant challenge for attracting new transit users, but accurate real time systems, built into vehicles and stations are costly for agencies working on tight budgets. In many cities, it’s a vicious cycle. App developers may have found a low-cost solution however. By crowdsourcing travel data, along with reports of delays and other issues, apps like Moovit and Swyft are presenting an alternative approach that could make transit more attractive to potential users, without increasing costs for transit agencies.

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